Preparing for Your Appointment

To get the most out of your appointment at West Penn Eye, please bring the items below and honor our cancellation policy.

For all regular eye exams and evaluations, please arrive at our office at least 15 minutes prior to your scheduled appointment. This will allow our staff plenty of time to process any updates to your information, and to start dilation if it’s necessary for your exam.

What to Bring

Patients should be prepared for every appointment with the following:

• Identification
• Insurance Card
• Copayment (if you have one). Copayments are due prior to service.
• Change of address cards (if necessary)
• Your old glasses or contacts

If you’re visiting our practice for the first time, please familiarize yourself with the directions to our office.

Cancellation

If you need to cancel a scheduled appointment, please call our office and let us know. If you cannot make your appointment or will be more than 30 minutes late, you may be asked to reschedule. We appreciate your understanding with regard to this policy.